Contact Us

To contact us, please complete the form below, ensuring that you fill in all the boxes marked with an asterisk (*). Alternatively, you may write to us by post or send us an email.

City Place House
55 Basinghall Street
London EC2V 5DU

*Please note that some transport or map websites do not recognise our City Place House postcode. If in doubt, please enter the street address rather than the postcode when looking for directions to the office.

Switchboard for all teams: +44 (0) 20 7548 6600
Fax: +44 (0) 20 7548 6999



Help Desk

For any property management-related queries (excluding shopping centres) please contact our Help Desk.

Telephone: 0845 600 2771

Email: [email protected] 


For shopping centre enquiries, please contact your Centre Management office.

Tenant Complaints

PRUPIM has introduced a Tenants Complaints Procedure to handle complaints under the Code for Leasing Business Premises. To view our Complaints Procedure click here. For further information about the Code please visit

Please note, items marked * are required.

Contact Us


PRUPIM (Prudential Property Investment Managers Ltd)

Registered in England and Wales. Registered office Laurence Pountney Hill, London, EC4R 0HH. Registered number 3852763.
PRUPIM forms part of the M&G; Group of companies. PRUPIM is an indirect subsidiary of Prudential plc, a company incorporated and with its corporate head office in the United Kingdom. Prudential plc and its affiliated companies constitute one of the world's leading financial services groups and is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America.