Performance

Summary of progress against targets during 2006

The table below summarises our performance against people targets for the period 1 January 2006 to 31 December 2006. Further details relating to progress can be found in the audit of progress against targets.

Target

Summary of progress

Percentage target complete

Review the PRUPIM Employment Code of Conduct following the launch of the new brand to ensure it reflects our core values.

This target was deemed not applicable as the focus of integration and alignment of the new core values broadened in scope, beyond the Employment Code of Conduct.

Not applicable

Roll out the Employment Code eBriefing and Declaration and widen this to cover the Group’s Business Code of Conduct, putting in some extra wording within the eBriefing to highlight the existence and importance of the Code, and also include some appropriate wording on the declaration.

The Employment Code eBriefing was issued during 2006, with 100% of PRUPIM employees subscribing to the Code.

100%


Key Performance Indicators

Please click on any of the links in the table below to view PRUPIM’s property management performance against a range of Key Performance Indicators (KPIs) during 2006.

Staff Training

Recuitment and Retention

Diversity

Legislative Compliance

Business Conduct


Staff Training

OP Chart 1

The average number of days training per member of staff was 3.5 days per employee, a slight reduction on the previous year. This does not reflect a reduced commitment to training, but rather is indicative of yearly fluctuations in training according to the needs of our business.
Data qualifying note:
(1) The figures are arrived at by dividing by the total number of hours of training received by the total number of PRUPIM employees (assuming an 8 hour working day).

OP Chart 2

Average per capita spending on training was £712 in 2006, down on 2005 spending. This downward trend in no way reflects a reduced commitment to training. Rather it is indicative of the typical yearly fluctuations in training according to the needs of our business.


Recruitment and Retention

OP Chart 3

The number of staff who have been with PRUPIM for more than 20 years continues to grow, to 22% in 2006, compared to 16% in 2005. At the same time, the number of new starters (1-3 years) also grows, to 18% compared to 9% in 2005.

OP Chart 4

During 2006, 50 staff joined PRUPIM and 57 staff left PRUPIM’s head office. This has resulted in a net fall in PRUPIM’s head office headcount during 2006 from 282 to 275, and a staff turnover of 2.5%.

OP Chart 5

Annual Employee Survey

Proportion of employees responding to the annual staff survey

74%

Chart Five

OP Chart 6

Percentage of staff who understand how their area of the business contributes to PRUPIM’s corporate responsibility strategy

52%


OP Chart 7

Satisfaction levels within PRUPIM continue to increase, with 79% supporting the notion that PRUPIM is a good place to work, and 83% stating that PRUPIM is a good employer. In terms of our staff’s understanding of the business benefit of CR, this continues to increase, to 73%, up from 67% in 2005. However, in terms of understanding and “embeddedness” of CR (sustainability) – a first for PRUPIM in asking this question - just over 50% of employees said they understood how their part of the business fits into PRUPIM’s overall CR (sustainability) strategy. This suggests that there is an opportunity to increase understanding of sustainability within the business and we will be ensuring the shift from CR to sustainability is clearly supportive of this.


Diversity

OP Chart 8

PRUPIM continues to promote diversity and equality of opportunity for all staff.  This is reflected in a wide range of HR policies, including recruitment and remuneration, which encompass both best practice and employment legislation.

OP Chart 9

PRUPIM continues to promote diversity and equality of opportunity for all staff and within its recruitment processes.

OP Chart 10

11.2% of PRUPIM’s workforce is of non-white or white other, against 6.7% of people of working age in the UK belonging to an ethnic minority group (Race for Opportunity benchmark).


Legislative Compliance

Incidents of non-compliance with environmental or social legislation

Zero


Business Conduct

Awareness of the Code of Business Conduct among PRUPIM employees

100%


Instances of the Group's whistle blowing policy being used by PRUPIM staff

Zero

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