The properties that we manage can have a significant impact on their local environment, economy and society. All of our sustainability initiatives are therefore guided by our sustainability policy which was developed in 2007, and previous to that, by our Corporate Responsibility Strategy (2005-2008).

PRUPIM uses ISO 14001 (the internationally recognised standard for environmental management) to ensure environmental issues are managed appropriately in day to day operational management.  PRUPIM also has a comprehensive environmental policy which covers all of our activities.

One of the key areas that will dictate the direction of future Property Management initiatives is that of measurement. In order to establish the effectiveness and viability of any initiative, it is essential that results can be accurately gauged and compared to costs. In response, we are developing a web-based environmental reporting tool, in collaboration with TEAM Bureau Service, which will provide an energy monitoring and targeting system, enabling us to reduce consumption where possible, and compare our performance against industry benchmarks.

We have identified a number of key property management impacts (listed alphabetically below) where we have active management programmes in place and also (in some cases) against which we are currently measuring performance (in bold). These have been arrived at through internal dialogue and external advice:

• Accessibility
• Customer Health & Safety
• Customer Satisfaction
• Energy and Climate Change
• Environmental Management Systems
• Own Office Impacts (energy, transport, waste and water)
• Pollution
• Security & Crime Prevention
• Waste
• Water Use