Our goal is to produce accurate budgets with the intent that they will not be exceeded or significantly under spent, save for emergency works or unforeseen situations.

We aim to maximise transparency and ensure that our reports are timely and that the information contained is clearly laid out and readily comprehensible.

All budgets are targeted to be produced three months prior to the commencement of the service charge year, allowing sufficient time for you to review them and raise any issues you may have.

Year-end reconciliations are completed within three to six months of the service charge year-end and we are currently working on completing all reconciliations within three months of the year-end. 

Comprehensive booklets are produced for service charge budgets and reconciliations providing details of actual and anticipated expenditure against previous year’s costs and sector benchmarks. The booklets are sent to all occupiers either in hardcopy or electronically.

All service charges with annual expenditure over £20,000 are externally audited.

We support the aims and objectives of the current RICS Service Charge Code of Practice, in addition to those contained in the New Code of Practice for service charges in commercial property.